For those who may have missed it, we have made some important changes this past year that greatly benefits all existing and future Raceland customers. We think it's pretty important news and figured you'd like to know the details…
You read that right; lifetime. Maybe you need to read it again... lifetime warranty. That's right, we are now covering all items to the original purchaser for the life of the product. While this obviously covers any and all manufacturing defects, it goes one step further too; we’re covering the wear items too. This most importantly covers shock wear and worn bushings. This is really unheard of in the industry. Shocks and bushings wear out, that's just the way it is. Until our engineers can figure out how to make a shock and bushing that last forever, we'll replace them if they wear out. If you're one of those guys/gals that buys a car and never sells it, this could be the last coilover kit you'll ever need to purchase.
Being car guys too, we understand the excitement of getting new parts. One thing we don’t get excited about though: waiting for those parts after we order them. With that understanding we have tried to remove as much of the anticipation as possible. We are now guaranteeing that if your item is in stock and you order by 2:00pm MST that your item will ship the same business day. If placed after 2:00pm MST then it will ship the next business day. Along with that we are also discounting all shipping options. Ground shipping will now be free for orders within the contiguous United States, 2-3 day express shipping will be available for a flat $30, and next day air will be $65. You can decide how fast you need it and won’t have to break the bank getting it there faster.
Most companies aren’t willing to offer a complete satisfaction guarantee on their product; we aren’t most companies. We stand behind our products and are confident that you’ll be satisfied with your purchase that if for whatever reason you’re unsatisfied, you can send it back for a full refund of the product purchase price within 30 days. If you’re not satisfied with how they look, fit, ride, or perform, send them back within 30 days and we’ll refund you. That’s new or used. You can be assured that it’s a safe purchase with a deal like that.
If you have any questions regarding the recent changes feel free to give us a call at 801-365-1440 or email, firstname.lastname@example.org.