For those who are not aware, we offer a lifetime warranty on all of our products. Not only does this cover manufacturing defects but we also cover wear items too. Since a shock is a wear item and will be completely normal for it to wear out over time, it is possible that at some point it’ll need replacing. If you’re covered by our warranty give us a call and we can get you details to get a claim started for a replacement part(s), 801-365-1440.
In this scenario, we have assumed that you have claimed a shock under the warranty and have gotten a replacement shock. You may be wondering, what now? Well we’d like to walk you through the process to make the switch as painless as possible.
Step 1
You will obviously need to remove the shock from the vehicle. Once the shock is off the vehicle lay it down next to the new shock and compare the two side by side to confirm that they appear the same. Check brackets, threading, or size of the shocks to be sure it appears correct. If there is any question or doubt, give us a call: 801-365-1440.
Step 2
You will need to transfer your components from the old shock to the new one. Start by removing the nut that holds the top mount to the shocks. In some cases, this may be a factory mount and in others this could be the supplied Raceland mount.
Step 3
With the top mount removed, remove the spring and any dust covers/bump stops that would be on the shock piston.
Step 4
Measure the exposed threads below the adjustment collars to know where to set the collars on the new shock. Thread the collars off the top of the shock.
Step 5
Thread the old collars onto the new shock. Get them set to the same measurement taken from the old shock and lock them into place.
Step 6
Slide the dustcover/bump stop onto the shock piston and then set the spring onto the spring seat.
Step 7
Place the top mount back onto the shock and then reinstall the top nut securely.
Step 8 (full threaded kits only)
If you have a fully threaded kit it will also be necessary in many cases to remove your lower mount from the shock body for use on the new shock. This lower mount will thread off the bottom of the shock once loosened. Keep in mind you’ll want to take measurements beforehand to ensure you install this to the proper position.
Step 9
Reinstall the coilover onto the vehicle.
For some vehicles with a divorced rear spring (spring and shock won’t be mounted together), you can simply remove the old shock and install the new one as the spring nor components will be mounted with it. If you have questions during the process then please give us a call, 801-365-1440.
How would I know if I qualify for replacement threaded struts?
Give us a call when you have a moment and we’ll get you taken care of. Our number to call is 801.365.1440.
Hello, I have a set of raceland coilovers on my 97 ford mustang GT. I’m in need of a replacement for the front left. The shock cylinder is bent and is leaking fluid. I have the 3-4 inch drop style. Please get back to me asap on how I can get a new one. Thank you.
Give us a call when you have a moment with the part/batch number on the damper you need replaced and we’ll get you taken care of. Our number is 801.365.1440.
I bought my 1990 miata ultimos off someone else, and all the struts are fairly worn and need replacing. Is it possible for me to buy a new set since I didn’t buy them directly from you?
Yeah.If we have the replacement dampers available, we’d be happy to offer them to you. Give us a call when you have a moment. Our number is 801.365.1440.
I need a all new bushing and one rear top hat for an 02 wrx. Would I be able to purchase those items.
Give us a call and we can check stock for you. The number to call is 801.365.1440.
Hi! I bought street coilovers for my GTI, and the front struts gone bad, i need to know how to apply for the replacement. Thanks!!
Give us a call when you have a chance and we’ll get you taken care of! Our number is 801.365.1440.
How do about getting warranty replacement of rear shocks?
Give us call with your order info and the part/batch number on the part you need replaced and we’ll get a replacement out to you as soon as possible. Our number to call is 801.365.1440.
When installing the bolt onto the strut while the spring was conpressed, the bolt stripped the strut. How can I purchase a new strut?
Give us a call when you have a moment and we’ll get you taken care of. Our number to call is 801.365.1440.
Hello i just want to know if its posible to just raplace one coilover for and rsx and if i have to pay something
We’d be happy to help you out. Give us a call when you have a moment. Our number to call is 801.365.1440.
Hi I bought a used set of coil overs for my e90 but the shocks are bad, can you sell repair kits? I’m from Panama and I can’t sent it for service
I’m sorry. We don’t offer rebuild kits, but shoot us an e-mail with your shipping info and which parts you need and we’ll provide you with a quote with shipping. The e-mail address to send to is [email protected].
I have a set of raceland coilovers that need new struts. The car doesn’t take bumps as it should with non workout shocks.
Give us a call when you have a moment, and we’ll get you taken care of. Our number is 801.365.1440.